Support

Opa Pro

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Questions about quotes, payment, your pro, or after-service support — reach us below.

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✉️Support emailsupport@opapro.com
🕐HoursMon–Fri 9:00 AM–6:00 PM (ET)

Messages outside business hours are answered the next business day. For emergencies call 911.

Quick links

FAQ

How do I get a free quote?

On the home page choose Photo upload · free quote in 30s, upload a photo and your address. You'll get a reference price, then you can submit the job for a pro to claim.

When do I pay?

Some jobs require a deposit to hold the slot; the balance is paid after the pro confirms scope on site. All payments go through the platform for your protection.

How do I contact my pro?

After a pro claims your job, use the Messages tab or order details to chat in-app. For privacy, real phone numbers are not shown to either party.

How does the platform warranty work?

Work-quality issues caused by the pro may qualify for a free return visit or refund per policy. Email support within 7 days of completion with details.

Can I cancel an order?

Cancellation is usually free before the pro is en route. Once travel or work has started, fees may apply. Email support and we'll review your order status.

Customer support & FAQ · Opa Pro